Microsoft 365 administration
Joiners and leavers, shared mailboxes, access reviews and the awkward jobs nobody owns. See Microsoft 365 administration.
Service area
Microsoft 365 administration and consulting in Dallas-Fort Worth
Senior-level Microsoft 365 help for Dallas-Fort Worth businesses that need their tenant secured, cleaned up, migrated or properly managed.
TechTruePoint is based in Dallas-Fort Worth and handles Microsoft 365 administration, cleanup, security and migrations for businesses here and nationwide. All of the work is done remotely, because that is where a tenant lives.
It is usually one of three situations. Microsoft 365 was set up years ago by somebody who has since gone. It has grown without anybody deciding how it should work. Or something has just gone wrong, a leaver who still has access, mail landing in spam, a laptop that went missing, and nobody is sure what else is exposed.
What we handle in Microsoft 365
Tenant cleanup and takeover
For a tenant you inherited or lost control of: business owned admin access, then an inventory of what is really in there. See tenant takeover and cleanup.
Exchange Online
Mailboxes, shared addresses, forwarding rules nobody remembers creating, and mail flow that someone can actually explain.
Entra ID and Conditional Access
Who can sign in, from where, and on what. Rules that stop the obvious attacks without prompting your team on every click.
MFA and identity security
Multi-factor authentication enforced for everyone, admin accounts first, and access removed on the day someone leaves. See cybersecurity and identity.
Intune and Autopilot
Laptops that arrive configured, stay encrypted and updated, and can be locked or wiped if one goes missing. See Intune and Autopilot.
Licensing cleanup
What you are paying for against who actually works there. Unused and mismatched licences are common, and finding them often pays for the review.
Email migrations
Moving to Microsoft 365 from Google Workspace, IMAP hosting or older Exchange, with a rollback plan. See business email migration.
SharePoint, Teams and OneDrive
Files in places people can find them, sharing that is deliberate rather than accumulated, and Teams that do not multiply without anyone deciding they should.
Based in DFW, working remotely
We are based in the Dallas-Fort Worth Metroplex. We do not have an office you can visit, and we do not claim offices in the cities around it. Whether your business is in Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, McKinney or Denton, the work runs the same way.
Why remote suits Microsoft 365
Your tenant is not in your building. Users, mailboxes, Conditional Access policies, device policies and licences are all administered through Microsoft's admin centres, from anywhere, with an audit trail. Somebody driving to your office does not make any of that better. What matters is that access is granted properly, to an admin account your business owns and can revoke, and that every change is written down.
What being local does give you
The same clock. We work Central time, Monday to Saturday, so the person answering is awake when your team is. And an honest answer when a job needs hands on hardware: we do not do on-site work, and we will tell you up front rather than stretch a remote engagement to cover it.
Outside Dallas-Fort Worth
We work with businesses nationwide on exactly the same terms. The only real difference is time zone overlap, which is smaller on the coasts. There is more on how this runs on our service areas page.
How working together usually starts
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A short conversation
What is worrying you, how many people you have, and who set Microsoft 365 up. The free Risk Check is a good way in if you have one specific concern.
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Look at what is really there
For a whole tenant that is the Security and Cost Review: admins, sign-in protection, mail, devices and licences, written down.
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Agree the fixes and the order
You approve the list. Some findings are worth accepting rather than fixing, and we will say which.
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Do the work, and document it
Every change recorded: what it was, what it is now and why. That record is yours.
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Run it, or hand it back
Ongoing administration if you want it, or a tidy, documented tenant handed to whoever runs it next.
Who this is for
- DFW businesses whose Microsoft 365 was set up by someone who has since left
- Owners who suspect they are paying for licences nobody uses
- Teams where MFA is on for some people and not others
- Businesses moving their email into Microsoft 365 from somewhere else
- Companies that want one senior team to own Microsoft 365 rather than a ticket queue
When this is not the right fit
- Anyone who needs someone physically in the office every week. We work remotely.
- Businesses that need a formal security audit or a certification. We are not auditors.
- Anyone who needs a 24/7 help desk. We work business hours and say so.
What TechTruePoint can help with
The same work wherever you are, run on Central time. These are the pages that go into detail:
- Microsoft 365 administration, day to day
- Tenant takeover and cleanup for an inherited tenant
- Remediation of what a review found
- Intune and Autopilot for devices
- Identity, MFA and Conditional Access
- Email migration into Microsoft 365
Common questions
Do you come on site?
No, we work remotely only. The tenant, the mailboxes and the policies all live in Microsoft's cloud rather than in your building, so none of this work needs anyone in the room. If you need a person on site for hardware, cabling or a machine that will not boot, a local technician is the right call and we will say so plainly.
Does our Microsoft 365 consultant need to be local?
Not for the work itself. Configuring Conditional Access, cleaning up licences or migrating a mailbox is identical whether we are ten miles away or a thousand. What being in DFW does give you is the same working day: we are on Central time, so a problem at nine in the morning is looked at in your morning.
Are you a Microsoft partner or reseller?
No. We are not a Microsoft reseller or licensing partner, and we would rather say that plainly than let a logo imply it. The practical upside is that we earn nothing from the licences you buy, so when we say you are paying for too many, there is no reason to doubt it.
What size of business is this for?
The work is aimed at businesses of roughly 10 to 75 people: big enough that Microsoft 365 has become complicated, small enough that nobody in house owns it full time. Smaller businesses are welcome, and we will tell you honestly if a job is not worth paying for at your size.
Where do we start if we do not know what is wrong?
With the free Microsoft 365 Risk Check: fifteen minutes on one concern, and you leave with up to three next steps. If the answer is that the whole tenant needs looking at, that is the Security and Cost Review.
Related
Microsoft 365 administration
Licences, accounts, security settings and the day to day of running a tenant.
Getting admin access back
For businesses that have lost Microsoft 365 admin access: finding the route back, then cleaning up and documenting what is in it.
Intune and Autopilot
Devices enrolled, encrypted and updated, and new laptops that configure themselves.
Microsoft 365 Security and Cost Review
A fixed scope review of who has access, how sign-in is protected, where mail goes and what you are paying for.
Cybersecurity, identity and devices
MFA, access reviews, joiners and leavers, and devices that are managed rather than just handed out.
Business email migration
Move mailboxes to a new provider without losing mail, with a rollback plan in place.
Get a Quote
Microsoft 365 in DFW, sorted properly
Tell us what is worrying you about your tenant, or just the domain and roughly how many people. We will tell you where we would start, and say so if it is not us.